- When an order is placed, confirmation emails go to the customer and Sun Recording Service.
- MP3/MP4 and PDF files download free using 'Hightail' large file transfer services.
- Links to Downloaded files typically expire after 14 days.
- CDs/DVDs ship via your selected carrier (FedEx, UPS or USPS).
- Most orders process in less than 24 hours.
There are no returns or exchanges for downloadable items.
You may return damaged or defective CDs/DVDs within 10 days of the original purchase date for replacement or a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.